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Frequently Asked Questions

Last updated: August 2026
snösoft™ is our honeycomb air-cell knit made from breathable plant-based lyocell and soft cotton. Unlike flat bamboo viscose, which is chemically processed and lies against skin like a film, snösoft™ is structured: thousands of tiny hexagonal air cells hold gentle warmth when your baby runs cool and release excess heat and moisture when they run warm. You can read the full physics on our Science page.
The snösoft™ Footie runs 0-3M through 18-24M in Ice Blue and Winter Blush. The Den Sleep Sack comes in 0-6M and 6-18M, in 0.5 TOG (summer) and 1.0 TOG (all season). The First-Winter Swaddle is one generous 47 by 47 inch size in Ice Blue and Cream. If your baby is between footie sizes, size up.
TOG measures a fabric's warmth. 0.5 TOG suits warm rooms and summer nights; 1.0 TOG is the year-round choice for most nurseries around 68-72°F. Dress your baby underneath according to room temperature, and when in doubt, dress lighter: overheating disrupts sleep more than mild coolness.
Safety is the starting point of every design. Footies are cut snug to U.S. children's sleepwear standards, sleep sacks are sleeveless wearable blankets that replace loose bedding, and our fabric is OEKO-TEX® Standard 100 certified. Always place babies on their backs to sleep, keep cribs bare, and stop swaddling at the first sign of rolling. Follow your pediatrician's guidance above all.
Machine wash cold on gentle with like colors and tumble dry low. Skip fabric softener, which coats the air cells. The honeycomb structure is knitted in, not sprayed on, so the texture and softness survive wash after wash without pilling.
Put your baby in snösoft™ for up to 30 nights from delivery. If your mornings don't change, email us for a full refund. No questions, no forms, no fine print. Details are in our Refund Policy.
Shipping is free on every order in the United States. Orders ship within 2 business days and typically arrive in 3-7 business days.
The Den is our free community and ambassador program: real newborn advice from real parents, free gifts, a standing member discount, early access to launches, and 15% commission when friends order through your link. Join here.
The First-Winter Swaddle ships boutique-ready, rolled and ribbon-tied, and every order can include a free handwritten gift note: just email us your message after ordering.
Email [email protected] or visit the Contact page. A real human answers every message, usually within one business day.

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